*COMMISSION CHRISTMAS ORDER DEADLINE: December 1st; 11:59 GMT.
**PRE-DESIGNED ORDER DEADLINE; December 10th; 11:59 GMT.
Any ordered after this date will not be guaranteed for Christmas.
1) How long will my commission take?
After payment has been completed there is a grace period of 2-3 weeks.
2) Will I see my custom illustration to check it before it goes off to print?
Yes - I always email over a digital preview for confirmation before anything is printed.
3) Can I get a name put on my print/mug?
Yes! Just email me with your request, or go via the contact form.
4) Do I have to have a photograph of all my pets together?
No, I can piece together illustrations from separate images.
5) Do I need a high resolution/good quality photograph?
Ideally yes, but if you aren't sure, pop me a message and I can let you know if it's possible to illustrate!
6) Do you illustrate people/places?
Yes, please contact me directly to discuss a quote.
7) Can you send this directly as a gift?
Yes! Just let me know what name and address you would like it to go to.
8) Can I get extra copies of the same illustration?
Yes - just ask me and I can price it up for you depending on size.
If your query hasn't been answered on this page please contact me via the form, or at firstname.lastname@example.org